Frequently Asked Questions

Q: What is the real value of the MD ProKit?

A: Value of Our Kits

Our kits are highly cost effective and high value.  They are made with high quality braces, medications, and up to date medical treatment guidelines.  They also have effective physical therapy exercises to help with the healing and strengthening process.  All of these components, if paid for separately, may cost hundreds to thousands of dollars!  Not to mention the time involved to get the necessary advice and guidance to use everything effectively.  Unfortunately sometimes one may not be able to get all the components necessary for a full effective treatment.  This then results in chronic lingering pain due to incomplete treatment.  We have taken the guesswork of what needed and what’s not, what equipment is high quality and effective, and the necessary medical advice and physical therapy needed to treat and heal.  The average cost of the necessary components for effective lower back pain treatment is below.

                                                                           Average Cost:                                    

High Quality Back Brace                    $50 to $300 per brace          

Medication                                            $20 to more than $1000     

Heat Therapy Pad                                $20 to $80                          

Exercise Equipment                            $20 to $1000’s for complex equipment

Physical Therapy                                  $60 to $150 per session      

Physician Consultation                      $100 to $1000’s. Varies from seeing PCP vs specialist vs ER visit

                          TOTAL AVERAGE COST:  estimated from $250 to over $3500


Q: I received a discount code, how do I use it?

A: To apply your discount code during checkout, follow these steps:

  1. Add Items to Your Cart: Browse the products you want to purchase and add them to your shopping cart.

  2. Proceed to Checkout: Once you’re ready to complete your order, click on the “Checkout” button.

  3. Enter the Discount Code: Look for a field labeled “Discount Code” during the checkout process. Enter your discount code exactly as provided (case-sensitive).

  4. Apply the Code: Click the “Apply” button next to the discount code field. The system will verify the code and adjust your total order amount accordingly.

  5. Review Your Order: Double-check that the discount has been applied correctly. If everything looks good, proceed to complete your purchase.

Remember that discount codes may have expiration dates or specific terms and conditions, so be sure to check those details when you receive the code.

If you encounter any issues, feel free to reach out to us for assistance.


Q: Who designed your kits?

A: Our kits are meticulously crafted by U.S. board certified, practicing medical doctors, drawing from evidence-based treatment plans and medically proven aids. With care and expertise, we bring these kits to you — from our family to yours.


Q: Do you ship internationally?

A: At the moment, we offer shipping exclusively within the United States and Canada. However, we are actively working towards expanding our international shipping capabilities. Stay tuned for updates!


Q: Do you provide refunds?

A: If you have any concerns about your purchase, please don’t hesitate to reach out to us. While we do not offer refunds once the package has been opened, we genuinely care about our customers, and we will assess each situation individually to find the best resolution. Your satisfaction is our priority! 

Q: What do I do if the package was damaged upon delivered?

A: If you receive a package that has been damaged upon delivery, follow these steps to address the issue:

  1. Inspect the Package: As soon as you receive the package, carefully inspect it for any visible damage. Take photographs or videos of the damaged package as evidence.

  2. Contact the Carrier or Logistics Provider: Reach out to the carrier (such as USPS, UPS, or FedEx) immediately. Inform them about the damage and provide details. They will guide you on the next steps.

  3. File a Claim: Depending on the carrier, you may need to file a damage claim. Here’s how to do it for some common carriers:

  4. Stay Informed: Keep in touch with the carrier for updates on your claim. They will assess the situation and determine whether to approve or deny the claim.

Remember that acting promptly and providing accurate documentation increases the chances of a successful resolution. 


Q: Order Processing Time - How long will it take to ship out?

A: “We meticulously hand-pack each kit to ensure the highest quality control and customer satisfaction. Please note that there may be a 2-3 day processing time from placing an order to when it is shipped. Rest assured, once your order is en route, you’ll receive an email with the shipping tracking information.”.



Food and Drug Administration Statement
The statements made within this website have not been evaluated by the Food and Drug Administration. These statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.

Legal Disclaimer
Proper treatment of health conditions depends upon a number of factors, including, but not limited to, your medical history, diet, lifestyle, and medication regimen. Your physician can best assess and address your individual health care needs. You should always consult with your physician before starting any new medications, fitness regimen, supplements or treatment regimen.

Please consult your physician before implementing any new exercise program, dietary changes, or starting any new dietary supplements, especially if you have preexisting medical conditions or are taking prescription medications.
The products we offer are designed for adults, 18 years and older, not children. 
Use caution using our products if you are pregnant.  Please consult with your obstetrician before starting any new medications, fitness regimen, supplements or treatment regimen.

The statements made in this website are for educational purposes only and are not meant to replace the advice of your own physician.


 Best of Health to you and your family!